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Job Title: Personal Banker
Location: Golders Green
Salary: 25,500 per annum
Job Type: Full-Time, Permanent
About the Role
We're currently seeking an enthusiastic and customer-focused Personal Banker to join our team in Golders Green. This is an exciting opportunity for someone with a strong background in customer service or banking to take the next step in their career.
As a Personal Banker, you will play a key role in supporting the branch to achieve its sales goals by delivering first-class service to existing clients and by helping to attract and retain new clients. You'll be part of a dynamic, professional team where your contributions truly matter.
Key Responsibilities
- Build and maintain strong client relationships, identifying new business opportunities through referrals, internal networks, and personal connections.
- Deliver superior customer service, handling phone and email enquiries efficiently and professionally.
- Promote the bank's products and services by understanding customer needs and offering tailored solutions.
- Process new account applications and service requests, including account openings, remittances, postal services, and cheque despatches.
- Support anti-money laundering (AML) compliance by preparing risk matrices and maintaining accurate records.
- Operate and manage cash handling functions in line with internal controls and procedures.
- Represent the branch at external business development and sales events.
- Provide cover for clerical staff and other team members as required.
What We're Looking For
- Prior experience in retail banking, customer service, or a sales-related role (preferred).
- Excellent interpersonal and communication skills, both written and verbal.
- Strong sales ability and confidence to recommend appropriate products and services.
- Self-motivated and target-driven with a professional and customer-focused approach.
- Highly organised with the ability to manage multiple tasks effectively.
- Comfortable working independently and as part of a wider team.
Why Join Us?
- Be part of a supportive and collaborative branch team
- Develop your skills through real-world experience and interaction with a diverse customer base
- Opportunity to attend external events and grow your local professional network
- Stable, permanent position with a competitive salary of 25,500
Ready to apply?
If you're passionate about delivering great service and want to make a real impact, we'd love to hear from you.
