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Anti-Social Behaviour Officer

iPeople SC Solutions Limited
Posted 2 months ago
Location

London, GB NW9 6RR, England

Salary

£29 per hour

Contract type

Full Time

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My client is looking for an Anti-Social Behaviour Officer for their busy Housing Management Service. The role encapsulates:

  • Responsible for delivering excellent Anti-Social Behaviour (ASB) services to our customers by providing services to the highest possible standards and ensuring that operational performance remains high and improves.
  • Responsible for managing a case load of ASB cases up to and including taking legal action whilst taking a victim centred approach
  • To participate in the management and development of community safety work and contribute towards to delivery of their¬†objectives.
  • Experience of dealing with the public
  • Experience of taking enforcement action in relation to ASB and resolving conflict situations.
  • Experience of dealing with a diverse range of customers, including handling difficult and challenging enquiries
  • Experience of preparing witness statements, legal documents, case reports and attending court
  • Experience of establishing effective external and internal working relationships
  • Experience of using IT systems to include Outlook, Windows, CRM, to intermediate level
  • Experience of working within a pressurised environment requiring a high standard of service delivery within tight timescales.
  • Experience of working with vulnerable people
  • Experience of working in a service delivery sector
  • Competent working knowledge of relevant housing and ASB legislation including experience in applying and maintaining an up-to-date knowledge of legislation

If you are interested in this role, please send your CV to Wayne Molsher ONLY

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