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Job Title: Flexible Support Technician (AV)
Location: Multiple Client Sites Across London
Type: Permanent
Salary: 37,500 - 40,000
Overview:
We're looking for a dynamic Flexible Support Technician (FST) to provide onsite AV/VC support across a range of corporate and professional environments. This role involves both scheduled and ad-hoc site visits to support user needs, events, and system troubleshooting.
Key Responsibilities:
- Provide onsite AV support for meetings and live events
- Conduct room checks and preventative maintenance
- Diagnose and resolve AV system issues (Crestron, Cisco, Teams, Zoom, etc.)
- Collaborate with service teams, escalate complex issues, and track all service activity
- Assist with field service work when not assigned to a specific site
- Maintain toolkit, inventory, and certifications
What You'll Need:
- 3+ years in AV/VC support, field service, or installation (junior applicants welcome under mentorship)
- Strong troubleshooting skills across AV, control systems, and basic networking
- Excellent interpersonal and communication skills
- Valid UK driver's license and passport
- AVIXA CTS (preferred or willingness to obtain-training provided)
Tech Exposure (Desirable):
Cisco | Poly | Teams | Zoom | Crestron | QSC | Biamp | Logitech | AMX | Extron | Shure | Dante | Digital Signage
Perks:
- Travel reimbursement
- Training & certification support
- Work with leading AV/VC tech in dynamic environments
