Customer Sales Advisor - Battersea
Pertemps London
Posted 20 hours ago, valid for 16 days
London, Greater London SW11 4LW, England
£26,265 per year
Full Time
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Sonic Summary
- The UK's leading storage provider seeks a Customer Sales Advisor to join its team, focusing on delivering excellent customer service and achieving sales targets.
- Candidates should have at least one year of experience in a customer-facing role and possess strong communication skills.
- The position involves engaging with customers, handling sales inquiries, and ensuring store cleanliness and safety standards are maintained.
- The role requires the ability to work independently, take key holder responsibilities, and meet financial targets set by the store.
- The salary for this position is competitive, reflecting the importance of customer satisfaction and sales performance.
As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company.
Your responsibilities will include:
Financial Targets: Contribute to the achievement of the store's financial targets.
Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services.
Target Achievement: Maximize every sales opportunity to ensure the store meets its targets.
Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures.
Store Maintenance: Maintain a clean and tidy store environment.
Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management.
To excel in this role, you should demonstrate:
Strong written, maths and verbal communication skills.
Effective listening skills in customer interactions.
Self-discipline and attention to detail.
Adaptability to work both in a small team and independently.
Confidence and product knowledge after completing the induction and probation period.
As a vital part of the team, you will be responsible for:
Daily customer interactions.
Achieving high levels of customer service and satisfaction.
Meeting weekly, monthly, and yearly sales targets.
Lone working with key holder responsibilities.
Conducting physical rounds of the store and units.
Forklifting, where applicable.
Implementing procedures to minimize store 'bad debt.'
Performing ad hoc duties.
If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.
