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Dialogflow CX Engineer
Rate: 400 - 500 a day
Duration: Initially 6 months
Location: Mostly remote with occasional client workshops in the UK
Conversational AI Specialist
Are you a highly skilled Dialogflow CX Engineer looking for your next challenge?
We are partnering with a prominent global consultancy to find exceptional talent for a high-profile project with their significant end-client in the Telecoms, Media, Technology & Services (TMTS) sector.
This is a fantastic opportunity to work at the forefront of Conversational AI, leveraging Google Cloud and Generative AI technologies to shape the future of customer interaction.
The Role:
As a Dialogflow CX Engineer, you will be instrumental in designing, developing, and deploying advanced conversational AI solutions. You will work within a dynamic team to create intelligent, user-centric AI agents and virtual assistants that enhance customer experience and operational efficiency.
Your responsibilities will include:
- Designing, developing, and implementing complex conversational flows using Dialogflow CX.
- Integrating AI agents with various backend systems and APIs (potentially utilising Apigee).
- Leveraging Google Cloud Platform (GCP) services to build robust and scalable AI solutions.
- Collaborating with cross-functional teams, including product owners, UX designers, and other engineers, to bring conversational AI solutions to life.
- Applying best practices in Conversational AI architecture and development, including aspects of Google Contact Center AI (CCAI).
- Contributing to the strategic direction of Generative AI (GenAI) agents within the client's ecosystem.
What We're Looking For:
We are specifically seeking candidates with deep, proven expertise in Dialogflow CX.
Essential Skills & Experience:
- Extensive hands-on experience as a Dialogflow CX Engineer. This is the core requirement.
- Strong proficiency with Google Cloud Platform (GCP) services relevant to Conversational AI.
- Demonstrable experience in developing and integrating AI agents and virtual assistants.
- A solid understanding of Conversational AI principles, best practices, and architectural patterns.
- Ability to work effectively in a fast-paced, agile environment.
Why Apply?
This is an unparalleled opportunity to work on a high-impact project with a leading end-client, leveraging cutting-edge AI technologies. You'll join a forward-thinking team, contribute to significant digital transformation, and further develop your expertise in the rapidly evolving field of Conversational AI and GenAI.
If you're a Dialogflow CX expert ready for your next challenge and meet the above criteria, we want to hear from you!
