Homeowner Officer

12-month FTC, Full-Time

35 hours per week, Monday to Friday

1-2 days working in the office, 3-4 days working from home

Office based in Stratford

Salary £32,881 per annum

Or client is looking to recruit a Homeowner Officer. The role sits within their Homeownership Team, who are responsible for assisting homeowners to sell their homes, providing information to solicitors for prospective purchasers; helping residents purchase further shares through the process called 'staircasing’; processing lease extensions; re-mortgages and subletting requests; administering the Right to Buy and Right to Acquire, and other purchase option schemes; and, dealing with general lease enquiries, approvals, and restrictions.

Their team deal with a varied workload and the job is fast paced, so to succeed in this role you must be customer focused, have a positive attitude, be an excellent communicator and be able to multitask. You need to have the ability to work on your own initiative and meet deadlines, it would also be an advantage to have experience gained from a housing or legal background. Excellent organisational skills and attention to detail is also essential in this role.

You will have a good working knowledge of Microsoft products, and experience of using a CRM would be an advantage. The role will require you to prepare written documentation to be sent to their customers, so experience of letter/report writing is essential.

As you will be dealing with customers, solicitors, mortgage lenders, surveyors, financial advisors and other internal departments it is essential to have homeownership knowledge and desirable to have experience in staircasing process.

If this sounds like the role for you, apply now!

*Braundton Consulting is a recruitment agency recruiting on behalf of a client.