Lead M365 Support Specialist

Our client is seeking a Lead M365 Support Specialist to join their Technology Department in London. This role offers an opportunity to work within a global FX ecosystem that handles trillions of dollars' worth of currency each day. The successful candidate will be responsible for running the M365 Operations team and providing 2nd and 3rd line operational support for the company's Microsoft 365 Collaboration Tool set and Infrastructure.

LEAD M365 SUPPORT SPECIALIST

Salary: £90,000 - £110,000Location: London

Our client is seeking a Lead M365 Specialist to join their Technology Department in London. This role offers an attractive salary range of £90,000 - £110,000 and the opportunity to work within a global FX ecosystem that handles trillions of dollars' worth of currency each day. The successful candidate will be responsible for running the M365 Operations team and providing 2nd and 3rd line operational support for the company's Microsoft 365 Collaboration Tool set and Infrastructure. This is a fantastic opportunity to join a supportive and inclusive working environment where everyone is encouraged to be open and forward-thinking.

* Attractive salary range of £90,000 - £110,000* Opportunity to work within a global FX ecosystem* Supportive and inclusive working environment

What you'll do:

As a Lead M365 Specialist, you will play a crucial role in ensuring smooth operations within our client's technology department. Your primary responsibility will be running the M365 Operations team, providing expert-level operational support for the company's Microsoft 365 Collaboration Tool set and Infrastructure. You will have the opportunity to expand your knowledge by exploring existing technologies while also advising on new ones. Your expertise will be invaluable in maintaining infrastructure support for internal and external Microsoft M365 solutions. Additionally, you will be tasked with reviewing and managing daily/weekly Microsoft update bulletins for the M365 service, maintaining record retention policies across all M365 applications, and driving change by recommending improvements across the estate.

* Running the M365 Operations team and reporting to the Head of Digital Workspace.* Providing 2nd and 3rd line operational support for the company's Microsoft 365 Collaboration Tool set and Infrastructure.* Taking ownership of problems through to resolution over a wide variety of systems and technologies.* Expanding the current use of existing technologies and advising on new ones.* Maintaining SME level infrastructure support for internal and external Microsoft M365 solutions.* Reviewing and managing daily/weekly Microsoft update bulletins for the M365 service.* Maintaining record retentions policies across all M365 applications.* Driving change and recommending improvements across the estate.

What you bring:

The ideal candidate for this Lead M365 Specialist role brings proven experience in managing an Enterprise-Wide Microsoft 365 environment. You are adept at leading teams to deliver globally, demonstrating excellent presentation skills along with an understanding of ITIL processes within a financial services organization. Your exceptional time management and organizational skills enable you to handle multiple tasks efficiently. Above all, you are self-motivated with a drive to exceed management expectations and objectives.

* Proven experience working, managing, and supporting an Enterprise-Wide Microsoft 365 environment.* Ability to manage a team to support and deliver globally.* Good presentation skills.* Understanding of ITIL processes within a financial services organization.* Excellent time management and organizational skills.* Self-motivated with a drive to exceed management expectations.

What sets this company apart:

Our client is a trusted party at the centre of the global FX ecosystem, making FX safer, smoother, and more cost-effective for thousands of counterparties. They deliver huge efficiencies and savings for their clients through their unrivalled global settlement infrastructure. Their ambition to make a positive difference starts with their people. They foster a supportive and inclusive working environment where everyone is encouraged to be open and forward-thinking. The company offers generous benefits including private medical and dental cover, life insurance, generous pension contributions, paid volunteer days, access to learning platforms, paid parental leave, mental health support, social events and much more.

What's next:

Ready to take your career to the next level? Apply now!

Apply Today by clicking on the link provided. We look forward to receiving your application!

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