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Onboarding Specialist - SaaS

Executive Facilities
Posted 13 hours ago, valid for 15 days
Location

London, Greater London WC1A 2LP, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client is a Global SaaS organization known for being a top workplace and is looking for an Onboarding Specialist for a 12-month contract.
  • The ideal candidate should have at least 2 years of experience in a customer or client-facing role, such as B2B Marketing Sales or Account Management.
  • Key skills include experience in onboarding and implementation activities, a solid understanding of MarTech, and a strong track record in managing client accounts.
  • The position offers a salary of $70,000 per year and requires a business-savvy mindset with consultative problem-solving abilities.
  • Additional benefits include a hybrid work environment, free breakfast, and the possibility of contract extension.

Our client is an exciting Global SaaS organisation who have a reputation of being a top place to work. They are seeking an Onboarding Specilaist to join their team for a 12 month contract.

The ideal Candidate will have 2+ years experience in a customer or client facing role (i.e. B2B Marketing Sales, Customer Success, Account Management).

Skills

  • Experience running onboarding and implementation activities to help customers adopt and utilize products or services

? Solid understanding of MarTech (experience using MarTech platforms is ideal)

? Strong track record manage a portfolio of accounts, with an emphasis on driving client adoption

? Business savvy with consultative, problem solving, and issue resolution skills

?Entrepreneurial mindset - you thrive balancing independence and accountability

? HTML/CSS experience

? Experience working with self-service SaaS solutions

? Being multilingual in one or more major European languages

? Knowledge of CRM and Customer Success platforms

Benefits

  • Long contract, possible extension
  • Hybrid role
  • Free Breakfast

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.