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People & Culture Assistant
We have an exceptional opportunityto join ourPeople & CultureTeam at The Lanesborough.
Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
Oetker Hotels
Masterpiece Collection
Oetker Hotels are true masterpieces located in the worlds most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
Candidate Profile
As People & Culture Assistant you will be supporting the People & Culture team with day-to-day administration, engagement initiatives as well as onboarding/offboarding of employees.You will be confident in communicating with, understanding and empathising with staff queries and concerns, working closely with all members of the People & Culture team.
Key Requirements
The ideal candidate would be able to demonstrate the following attributes:
- No prior HR experience required, but a willingness to learn and adapt to HR policies and procedures is essential
- Experience in luxury hospitality is preferred but not essential
- Proactive and common-sense approach to tasks and problem-solving
- Exemplary attention to detail in all aspects of work
- Good command of English in both communication and writing
- Strong computer literacy, including proficiency in MS Office (Word, Excel, PowerPoint, etc.)
- Good grooming standards and professional presentation
In return
We believe in recognising and valuing the contributions of our team members. To supportyourwellbeing and growth, we provide a robustreward andbenefits package, including:
Financial Wellbeing
- Competitive salary package
- Discretionary Company Sick Pay
- Additional holiday allowance
- Season ticket loan
- Enhanced Pension Scheme
- Life Insurance
- Complimentary dry cleaning
- Safety shoes
- Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
Health & Wellness
- Private Medical Insurance
- Dental and Optical benefits
- Complimentary meals on duty
- Cycle to Work scheme
- Flu vaccinations
- Discounted chiropodist and massage treatments
- Substantiality initiates
- Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)
Career Growth & Personal Development
- Internal transfer and promotion opportunities
- Cross-departmental exposure
- Partnered with industry-leading training providers
- Internal learning gateway
- Free access to e-learning platform offering job-specific training and personal growth courses
- Subsidised professional qualifications and certified training programmes
- Financial incentives for bringing talents to The Lanesborough via Recommend-A-Friend scheme
Recognition & Social Initiatives
- Award programmes throughout the year with generous prizes
- Long service awards
- Preferential room rate at The Lanesborough for you and your family
- 50% discount on F&B and Club & Spa treatments
- Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
- Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
- Retirement parties
*Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
