Residential Night Concierge - Central London - £30,000 per yearContract type: Full time permanentRota: 12 hour shifts, Pitman Rota
A prestigious Residential property, located in Central London, are looking for a Residential Night Concierge to work on the Concierge Desk and Lobby, ensuring that immaculate service is provided. This will suit someone with experience working within a customer service setting, who can deliver a professional and engaging service, alongside leadership skills to manage individuals within the Concierge team. Your role will be to provide first class service to residents and visitors, logging and carrying out frequent checks within the Concierge Desk and Lobby area and ensuring relations with the management and the rest of the building team are maintained.Key Responsibilities: - Provide a warm, professional welcome to all residents and visitors- Deliver outstanding, personalised customer service- Manage the concierge desk, lobby area, and associated facilities- Liaise with residents, service providers, and internal teams- Maintain high standards of cleanliness, safety, and presentation- Complete daily logs, handle resident requests, and assist with basic adminAbout You:- Minimum 1 year in a customer-facing role, ideally in hospitality or residential settings- Excellent communication and interpersonal skills- Highly presentable, organised, and proactive
- Confident using Microsoft Office and Outlook- Strong attention to detail and problem-solving skills- Fluent in English (spoken and written)Apply now with your CV and start your journey delivering best-in-class service in the heart of London.
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