UX and AI Learning Lead

Part home, part office - London or Bristol office

Digital, Data & Technology at Young Lives vs Cancer is on an exciting journey, building the foundations to drive digital transformation across the organisation, enabling all staff to play their part in shaping a better future for children and young people diagnosed with cancer.

As an organisation, we challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

ABOUT THE ROLE
As UX and AI Learning Lead, you will get the opportunity to enable our community of social workers, professional services staff and other users across the organisation in getting the most out of our new technology investments across the charity, including generative AI.

As we embark on a 3-year digital transformation programme, you will play a pivotal role in testing new systems, developing engaging training material, facilitating workshops, and ensuring user experience is considered throughout.

WHAT WILL I BE DOING?
No two days are the same at Young Lives vs Cancer. So, summarising your 'day to day' isn't easy. Here are some of the main things you'll be doing, but you'll find more details in the job description.

• Leading the change adoption of new digital systems, ensuring training and support plans are in place
• Working with project teams to ensure user experience is a key consideration as we scale our systems and digital capabilities.
• Delivering training sessions and workshops to enable key stakeholders across the organisation
• Showcasing the opportunities and use-cases for AI and other technologies
• Working with colleagues to support the development of business cases for new technologies

WHAT WILL I NEED?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. To succeed in this role, you will be able to demonstrate how you have:

• Experience of best practice change adoption, creation, preparation and delivery of training to users
• Good understanding of user experience (UX) principles and concepts
• An understanding and interest in generative AI, and the opportunities and use-cases for organisations
• Exceptional storytelling, communication, and presentation skills

WHAT WILL I GAIN?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you'll be made to feel supported, valued and appreciated. Here's how we do it:

• A salary of 50,000 per annum
• An opportunity to work remotely, visiting our offices a few times a month
• Generous annual leave allowance of 27 days + bank holidays
• Enhanced pension, with employer contribution matched up to 8%
• Wellbeing days: four days a year to do what works for you - from catching up on training to going for a walk
• Access to our employee savings scheme

HAYS has been retained by Young Lives vs Cancer to manage the search and recruitment for this role. To apply, please follow the link and upload your current CV in the first instance (No cover letter required). Candidates who meet the criteria will be contacted for further discussion and to progress their application.

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