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£30,000-£35,000 per annum | Mon-Fri, 8:30am - 5:30pm | Croudh End, North London
Looking to move beyond a traditional concierge role?
This is a hybrid front-of-house and estate facilities position offering hands-on experience in property and estate management. You'll support the day-to-day running of a high-profile mixed-use development in Crouch End, gaining exposure to maintenance coordination, building operations, and contractor management - all while being the friendly face residents rely on.
Why this role is perfect for you
Step up from concierge/front-of-house work into estate management exposure
Gain hands-on experience in maintenance tickets, defect resolution, and building operations
Develop skills for a future career in property or estate management
Work with an elderly resident community, honing strong written and verbal communication and empathy
Key Responsibilities
Front-of-house duties: welcoming residents and visitors, managing deliveries, bookings, and access
Logging and monitoring facilities and maintenance tickets
Supporting the Estate Manager with daily operations
Maintaining communal areas to a high standard
Communicating with residents, contractors, and stakeholders professionally
Who we're looking for
Current or recent concierge/front-of-house experience
Interest in property, building operations, or estate management
Technically minded and willing to learn about M&E systems, facilities, and building defects
Excellent written and verbal communication skills
Empathetic, calm under pressure, and solution-focused
Benefits
22 days holiday
Pension scheme
Career development opportunity into property or estate management
This is a rare stepping-stone role for anyone looking to build a career in property management while remaining front-of-house.
