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We are seeking a commercially minded Deputy Head of L&D, ideally with a background within the hospitality or leisure sector or consultancy background.
The Deputy Head of L&D will be responsible for the operational leadership and management of the L&D function, ensuring effective delivery of core programmes and services across the organisation.
The Deputy Head of L&D will be commercially minded with some financial management experience, supporting in managing budgets and reporting on the P&L.
Key Responsibilities for the Deputy Head of L&D
- Manage the daily operations of the L&D team, ensuring clear KPIs, effective planning of tasks, quality delivery outputs, and evaluation of services, with regular reporting to the Head of L&D.
- Provide line management, supervision, HR processes, performance and feedback (including formal PDRs and informal regular feedback), and professional development support to L&D team, fostering a high-performing team culture.
- Oversee the design, coordination, and delivery of core learning programmes
- Consultancy & Stakeholder Engagement
- Financial & Resource Management
- Act as a trusted advisor to managers, senior leaders and consultancy clients, providing expert guidance on learning solutions, talent development, and organisational capability.
- Contribute to the development and implementation of the organisational L&D strategy.
Key Experience for the Deputy Head of L&D
- Significant experience in L&D management or senior operational leadership role.
- Strong people management skills, with proven ability and experience in leading/managing and developing teams.
- Experience designing, delivering, and evaluating learning programmes at organisational level, and linked to delivering business results.
- Financial management acumen, with experience managing budgets and suppliers.
- Intermediate abilities with Microsoft Excel and PowerPoint, linked to financial management, reporting and stakeholder presentations.
- Excellent consultancy and stakeholder management skills; influential at a senior level.
- Strong knowledge of digital learning tools, blended learning, and emerging L&D trends.
- Strategic thinker with ability to translate vision into tangible operational plans.
- Strong verbal and written communication skills, and ability to flex this as required.
- Ability to travel across UK, Ireland and occasional global travel.
Please apply as directed!
