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About Us
Akoko is a vibrant, one Michelin star restaurant in the heart of Fitzrovia, bringing the depth, richness, and elegance of West Africa cuisine to the modern fine dining stage. We tell powerful stories through food, deliver exceptional service with grace, and create rare, refined experiences that honour tradition while embracing innovation.
We work with extraordinary produce, an ambitious team, and a shared belief in excellence. Our service is precise yet personal, and every detail matters. As we grow and evolve, we are looking for a dynamic General Manager to lead from the front and uphold the highest standards of Michelin-level hospitality.
The Role
As General Manager, you will set the tone for the entire front-of-house operation. You will lead, inspire, and mentor the team, drive the restaurants commercial performance, and ensure every service runs seamlesslyfrom first greeting to final farewell. This is a leadership role for someone who blends emotional intelligence with strategic thinking and has a passion for hospitality at the highest level.
What Youll Do
- Lead and motivate the front-of-house team to deliver exceptional, elegant service that meets and exceeds Michelin expectations
- Uphold and continuously improve service standards, ensuring the guest journey is seamless, intuitive, and warm
- Manage daily operations with precisionoverseeing floor shifts, briefing the team, and ensuring a flawless dining environment
- Recruit, train, and nurture talentcoaching with care, structure, and accountability
- Collaborate closely with the Head Chef and senior team to maintain flow, timing, and consistency across all services
- Take ownership of key KPIs including revenue, cost control, labour, and guest satisfaction metrics
- Drive beverage sales through a strong understanding of fine wine, cocktails, and pairing strategy
- Ensure compliance with health and safety, licensing, and legal requirements
- Manage supplier relationships and work with the beverage and wine team on purchasing and stock control
- Represent Akoko with professionalism and pride at all timesbuilding lasting relationships with guests, partners, and the wider hospitality community
About You
Were looking for a leader who:
- Brings a proven track record in Michelin or high-end restaurant management
- Leads by example with integrity, warmth, and attention to detail
- Is deeply passionate about hospitality, people, and creating world-class guest experiences
- Has excellent communication skills and the ability to manage, mentor, and motivate teams of all levels
- Understands the rhythm of fine dining service and knows how to orchestrate it beautifully
- Has strong commercial awareness and is confident managing budgets, P&L, and performance targets
- Possesses a solid understanding of wine, beverage pairing, and sales strategy
- Thrives under pressure, handles challenges with calm and clarity, and adapts to the pace of the room
- Is hands-on, solutions-focused, and always looking for ways to raise the bar
Why Join Us?
At Akoko, youll be at the helm of one of Londons most exciting culinary destinationsleading a passionate team and shaping a truly distinctive hospitality experience. Youll have the autonomy to make a meaningful impact, the support to grow professionally, and the chance to be part of something rare and important in the world of fine dining.
