About Market

Place Food Halls Market Place Food Halls are an all-inclusive dining destination designed for everyone. Our concept brings together independent street food traders, local drinks brands, and live events under one roof, creating lively spaces to eat, drink, and connect. Were family-friendly, child-friendly, and dog-friendly, making us the perfect spot for casual lunches, after-work meetups, and weekend gatherings. Each location offers global flavours, supports small businesses, and delivers a welcoming experience for every guest.

Our Mission

To create vibrant, inclusive food halls that bring communities together through global cuisine, family-friendly experiences, and support for independent traders.

General Manager Duties, Flagship Location:

Oversee daily operations, ensuring seamless functionality across all aspects of the venue.
Work collaboratively with central teams (operations, marketing and finance).
Manage relationships with all of the independent traders, ensuring compliance with all rules, regulations, and health & safety requirements.
Continuously improve operational efficiency and problem-solve effectively to enhance performance.
Lead, motivate, and develop a team of managers and staff on the ground.
Act as the DPS for the venue.
Set clear performance goals, provide regular feedback, and build a high-performance culture.
Ensure customer service standards are consistently delivered at the highest level.
Manage the site's P&L, develop and control the sites budget.
Monitor financial performance and implement strategies to drive revenue and optimise costs, working closely with operations and Marketing.
Ensure full compliance with all legal, regulatory, and health & safety requirements.
Proactively manage risk within the venue at all times.
Monitor and analyse performance metrics, reporting weekly and monthly to senior leadership.
Use data-driven insights to improve operations, customer experience, and profitability.

Salary & Benefits:

Competitive salary
Free meals on shift
50% off food & drink for you and your partner across all our sites
28 days holiday, plus your birthday off to celebrate
Company trips abroad and regular team dinners & day experiences with our brands
Late-night taxi home when required
Fully paid training and development opportunities through relevant courses
The chance to lead one of Londons most exciting and fast-growing food hall venues in an incredible location and setting

Suitable Candidates:

Over three years of proven experience in an operations or general management role within hospitality, leisure, or multi-tenant market environments.
Must hold a personal license.
Strong commercial acumen with a track record of delivering revenue growth and profitability.
Exceptional leadership and people management skills with the ability to inspire and develop teams.
Comfortable managing multiple stakeholders, including traders, suppliers, and local authorities.
A proactive problem solver who thrives in a fast-paced, dynamic environment.
Passionate about hospitality, customer experience, and creating vibrant spaces for communities