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To lead the non-sailing aspects of the Clubs operations through the management team developing strategies that deliver the Clubs objectives within a framework of sound financial management. Along with the Sporting Director to set the management culture of the Club balancing the needs of members with the development of the business, building specific competencies, prioritising resources in the long-term interests of the Club.
1. Build a high performing, effective Management team
2. Structure and lead the non-sailing operations of the Club through this team, in accordance with the strategy set by the Flag Officers and Committee
3. Develop the strategy for the Membership function in order to maximise engagement with the existing membership and to attract and retain new members
4. Oversee and support the Communications Manager in delivering the Clubs communication priorities both to our members and the wider sailing community and stakeholders, in collaboration with the Sporting Director. Develop and implement a strategy for Social Media engagement
5. Develop the Clubs Marketing strategy in partnership with the Sporting Director
6. Oversee the management of the Cowes and London Clubhouses (in London, in partnership with our supplier Leeming Pilkington) to deliver a high-quality food and beverage offering and competitive accommodation offering in both locations, and to attract external events to use the Clubhouse facilities
7. Delivery of major events such as the Annual Dinner, the Rolex Fastnet Race Village in Cherbourg and the shoreside aspects of the Admirals Cup and
8. Work with the Finance Manager to develop and monitor compliance with annual budgets (including cost targets), quality standards and other KPIs
9. Lead on asset management both of the physical infrastructure of the Clubs two clubhouses and Rating Office and also its intellectual property
10. Oversee the Clubs IT strategy including the use of AI and other tools to drive process automation the increase efficiency and accuracy in all aspects of the Clubs operations
11. Ensure the corporate and legal obligations of the Club (e.g.: HR management, CSR, Health & Safety, regulatory, including GDPR) are fulfilled including to the Committees and Club as outlined in the Club Rules
12. Act as an ambassador and role model for the Club, engaging others in the sport from within the membership and externally, at all times reflecting the Clubs values
Personal qualities:
? A knowledgeable executive: has a good understanding of the theory and practice of general
management as well as business acumen. Understands value drivers and is able to present and
evaluate business cases.
? An entrepreneurial personality: displays a strong commercial insight and external focus, high
ambitions for the Club, and a pragmatic bias for action and continuous improvement.
? An expansive and strategic thinker: thinks beyond existing solutions and assumptions and
comes up with new ideas. Has high conceptual ability. Is able to translate thinking into
actionable strategies.
? A strong manager of people, projects and budgets: sets clear objectives, roles and
responsibilities. Identifies and develops talent. Sets and delivers high expectations.
? A natural collaborator: builds e??ective relationships and works collaboratively to achieve
objectives. Encourages respect and cross-functional working. A team player.
? A curious life-long learner: keeps up to date with developments in our sport and with
hospitality and membership best practice. Continually builds own knowledge and skills.
? Aligned experience: has and can apply deep knowledge of premium hospitality, corporate
entertainment and membership organisations.
? A knowledgeable executive: has a good understanding of the theory and practice of general
management as well as business acumen. Understands value drivers and is able to present and
evaluate business cases.
? An entrepreneurial personality: displays a strong commercial insight and external focus, high
ambitions for the Club, and a pragmatic bias for action and continuous improvement.
? An expansive and strategic thinker: thinks beyond existing solutions and assumptions and
comes up with new ideas. Has high conceptual ability. Is able to translate thinking into
actionable strategies.
? A strong manager of people, projects and budgets: sets clear objectives, roles and
responsibilities. Identifies and develops talent. Sets and delivers high expectations.
? A natural collaborator: builds e??ective relationships and works collaboratively to achieve
objectives. Encourages respect and cross-functional working. A team player.
? A curious life-long learner: keeps up to date with developments in our sport and with
hospitality and membership best practice. Continually builds own knowledge and skills.
? Aligned experience: has and can apply deep knowledge of premium hospitality, corporate
entertainment and membership organisations.
Desirable Skills & Experience
Relevant Experience: A minimum of 5 years experience in hospitality, general management, members clubs or a related field.
Technical Proficiency: Familiarity with finance, hospitality best practices, and IT relevant to a small business
Certifications: Professional certifications in hospitality, finance, or related disciplines are a plus.
Personal Qualities: A proactive, adaptable, and resilient personality with a passion for customer service and the ethos of a prestigious members club.
Interest in, and knowledge of yacht racing at the highest level is desirable, but not essential
