Housing Manager

Role - HOUSING MANAGER - c45,000 + Benefits

• PERMANENT ROLE
• REPORTS TO DIRECTOR OF HOUSING & SUPPORT
• MANAGE 2 HOUSING OFFICERS
• EXCELLENT WORKING ENVIRONMENT
• MUST HAVE HOUSING SECTOR EXPERIENCE

Our client is a leader in their field and are now looking for an experienced Housing Manager who will be responsible to the Director of Housing and Support for providing excellent delivery of housing & tenancy services, including allocations, rent arrears prevention and recovery, tenancy management and tackling anti-social behaviour. You will manage a small team of housing officers.

Duties and Responsibilities

• Ensure that tenancy services comply with best practice, the law and the regulatory framework and that all relevant policies, procedures, processes and administrative systems are regularly reviewed and updated.
• Manage day to day tenancy services expenditure in line with budget.
• Manage, develop and support the Housing Officers
• Ensure the team provides an effective, high quality, customer focussed service including:
• o Allocations, tenancy move-ons and transfers
• o Nominations to the Veterans Nominations Scheme
• o Rent collection and arrears management
• o Housing Benefit information and advice
• o Resident engagement
• o Enforcement of tenancy conditions
• o Dealing with neighbour disputes and anti-social behaviour
• o Tenancy sustainment and support

Skills and Experience

• Demonstrable experience in a housing manager role
• Proven up to date knowledge of Housing law, welfare reform, legal requirements and practical application of legislation
• Strong verbal and written communication skills
• Experience of managing a small team
• Good IT skills

If you feel you have the skills and experience, please upload your CV in the first instance.