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Location: Hornton Street, W8 7NX
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 27.40 per hourÂ
Job Ref: (phone number removed)
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Responsibilities
- Support the Service Manager in delivering a framework to prevent or relieve homelessness and reduce temporary accommodation usage.
- Manage partnerships with key stakeholders and maintain community relations.
- Assess, investigate, and verify applications for the Housing Register under relevant housing acts.
- Determine duties owed to households under the Homeless Reduction Act and Housing Act.
- Lead a team to provide customer-friendly housing solutions and develop innovative solutions to prevent homelessness.
- Ensure assessments of housing needs comply with relevant legislation, including the Care Act and Children’s Act.
- Handle inquiries, complaints, and correspondence from various stakeholders.
- Manage staff to maintain adequate staffing levels and ensure effective communication.
- Develop staff potential and contribute to budget monitoring and expenditure reduction.
- Create and maintain accurate service records and contribute to good information governance.
- Participate in relevant projects and lead teams in delivering specific housing services.
- Demonstrate understanding and commitment to equal opportunities and customer care policies.
- Possess a minimum of A Level standard education or equivalent; a degree or professional qualification is desirable.
- Have a good knowledge of legislation on lettings, homelessness, and housing options.
- Exhibit excellent interpersonal skills, including active listening and advocacy.
- Ability to analyze complex issues, think creatively, and identify solutions.
- Understand current issues affecting social and private housing provision.
- Lead, motivate, and develop a team to prioritize workloads and achieve targets.
- Demonstrate effective communication skills and experience in record keeping.
- Effectively use a range of IT applications.
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