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Our client is seeking a polished, proactive, and people-focused Operations Office Manager to take the lead in running their workplace to the highest standards. This temp-to-perm position is perfect for a natural leader who thrives in fast-paced environments, can keep multiple plates spinning, and knows how to create a welcoming, professional atmosphere for clients and colleagues alike.
You'll be at the operational heartbeat of the buisness, responsible for overseeing client experience, facilities, team performance, and process efficiency, while driving a culture of excellence across the board.
Key Responsibilities
Build strong relationships with existing clients
Spot opportunities for operational improvements to maintain high standards
Foster a positive, professional workplace culture and support team growth
Lead team meetings, delegate tasks, and oversee performance
Manage supplier and contractor relationships
Oversee client billing and invoicing processes
Ensure facilities are maintained and meet health & safety compliance
Respond promptly to building issues and emergencies
The ideal candidate will:
Lead with a proactive, hands-on approach
Prioritise exceptional client care with clear, confident communication
Bring strong operational and team management experience
Stay calm, adaptable, and composed under pressure
Are relentlessly organised with sharp attention to detail
Build trust quickly and create a warm, professional atmosphere
Take initiative, remain solutions-focused, and confidently manage client-facing events
This is a potential Temp to Perm opportunity that is fully based on site.
