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Are you an experienced Account Manager with a passion for Client growth and retention? Our exciting London based client are growing at a rapid rate and could be the ideal match for you!
Role: Account Manager - Customer Retention and Growth
Location: London (Hybrid)
Salary: Up to 50,000 + Comms
About the Company:
Our client, a forward-thinking intelligence platform that empowers Operations & Supply Chain leaders to leverage AI and digital transformation to drive positive impact for both businesses and the planet. Supported by major industry players like Unilever, Google, and Volvo, with a focus on delivering research and advisory services that facilitate digitisation and decolonisation.
Role Overview:
The Account Manager i've will play a crucial role in retaining and expanding the member base, driving account strategies, and ensuring high levels of client engagement and satisfaction. Collaborating with internal teams, the goal is to manage commercial relationships while securing renewals and uncovering up-sell opportunities.
Key Responsibilities:
- Collaborate with the Customer Engagement and Research teams to deliver maximum value to clients.
- Develop strategic relationships with C-level executives to drive account renewals and growth.
- Drive revenue growth by up-selling services and achieving 100% renewal of ARR.
Skills & Experience:
- Demonstrable experience in Enterprise SaaS, subscription, or research sales, preferably with tech clients.
- Proven success in managing a large portfolio of vendors.
- Strong account management, negotiation, and communication skills.
We Are Aspire Ltd are a Disability Confident Commited employer
