Business Analyst - eCommerce WebsitesHybrid - London (Tower Bridge) | £45,000-£55,000 DOE + Excellent Benefits
Are you a talented Business Analyst with eCommerce experience, looking to join a creative digital agency that partners with iconic brands? If you’ve got a passion for user-centric website builds, enjoy solving complex problems, and thrive in an Agile environment - this could be your next big move. We’re hiring for a Business Analyst to join an award-winning digital agency specialising in high-impact eCommerce solutions across fashion, luxury, homeware, and lifestyle.
Key Responsibilities
- Collaborate with Project Managers and Developers on end-to-end eCommerce website builds
- Gather and refine business and technical requirements from clients
- Translate client briefs into detailed user stories with clear acceptance criteria
- Support backlog grooming, sprint planning, and sprint demos
- Lead workshops and provide practical, scalable solutions
- Advise clients on best practices across eCommerce features, user experience, and integrations
What We’re Looking For
- Proven experience as a Business Analyst within an eCommerce or digital agency environment
- Experience with platforms such as Magento 2, Shopify, BigCommerce, or similar
- Understanding of APIs (REST, SOAP, GraphQL) and hands-on experience with tools like Postman
- Familiarity with Agile methodologies (Scrum or Kanban)
- Proficient communication and stakeholder engagement skills
- Basic knowledge of analytics and reporting tools (Google Analytics, Excel)
Why Join This Team?
- Hybrid working - 3 days onsite near Tower Bridge, 2 days remote
- Work from Anywhere - up to 4 weeks per year abroad
- Collaborative team culture - regular socials, team lunches, and knowledge sharing
- 24 days holiday + bank holidays + your birthday off
- Clear progression opportunities and investment in your development
- Projects with high-profile retail and lifestyle brands
Salary and Contract Details
- Salary: £45,000-£55,000 depending on experience
- Contract: Full-time, permanent
- Location: London SE1 - hybrid (office + remote)
Apply Now
If you're a confident Business Analyst with strong eCommerce experience and a collaborative mindset, apply today - we’d love to speak with you.