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Operational Excellence Manager

Michael Page Engineering & Manufacturing
Posted 4 days ago, valid for 5 days
Location

London, Greater London E10 6EJ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role is for an Operational Excellence Manager at a fast-growing, mission-led technology scale-up focused on transforming the circular tech economy in the UK.
  • Candidates should have 5+ years of experience in production, operations, or quality roles within relevant industries such as ITAD or manufacturing.
  • The position involves using data to drive decisions, boost operational performance, and ensure quality and compliance across teams.
  • This opportunity allows for significant impact, as improvements made will help bridge the digital divide by getting devices to those in need.
  • The job offers a competitive salary and package, emphasizing the importance of the work in a purpose-driven environment.

This isn't just another ops job. You'll be joining at a pivotal moment, with the chance to help design and define how a business with real social impact grows. You'll be part of a tight-knit, values-led team that genuinely cares about purpose and backs it up by donating thousands of devices a year to bridge the UK's digital divide.

Client Details

I'm working on a retainer with a fast-growing, mission-led technology scale-up on a bold mission: to transform the circular tech economy and bridge the digital divide in the UK. Following a successful Series A raise, they're now on an ambitious journey to 10x their impact in 3 years and need an Operational Excellence Manager to help build the operational engine that will make that growth possible.

This role will sit at the heart of their operations, helping them go from scrappy start up to streamlined scale-up. If you're the kind of person who sees chaos as opportunity, thrives on turning messy processes into clean systems, and loves using data to drive change, this is your moment.

Description

  • Use data to drive smarter decisions - build dashboards, spot inefficiencies, and improve processes

  • Boost operational performance - track KPIs, optimise workflows, and lead change across teams and systems

  • Own quality & compliance - manage QC/QA, prep for certifications, and embed a culture of excellence

  • Train and lead teams - deliver training, guide change, and build operational capability

  • Collaborate across functions - work closely with logistics, data, and customer service, reporting into the Head of Ops with high visibility

Profile

  • 5+ years in production/operations/quality roles in ITAD, manufacturing, electronics, or related industries

  • Strong command of data tools and methods - Excel (including pivot tables), dashboards, relational data

  • Experience implementing and maintaining ISO and similar standards

  • Experience in fast-growing or scaling businesses highly desirable

  • Strong communication, leadership, and change management skills

Job Offer

  • Join a fast-growing, purpose-driven scale-up on a mission to fight e-waste and digital exclusion

  • Own and shape operations during a pivotal post-Series A growth phase

  • Make real impact - every improvement you lead helps get devices to people who need them

  • Work with a mission-led, values-driven team that values grit, innovation, and purpose

  • Competitive salary + package in a business where your work truly matters

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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