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Accounting Systems Support Consultant – Pegasus Opera - Hybrid working
We’re looking for a customer-focused Accounting Systems Support Consultant to join the Applications Support team. You’ll be the go-to expert for implementing, supporting, and maintaining Pegasus Opera Accounting Solutions — from installation and configuration to training, troubleshooting, and advising clients on best practices.
What you’ll do:
- Provide expert 1st–3rd line support for Pegasus Opera software.
- Install, configure, update, and optimise client systems.
- Deliver training (remote/on-site) and produce clear user documentation.
- Log and resolve support calls within SLA targets.
- Manage knowledge base, test products, and liaise with clients and partners.
- Assist with data conversions and develop reports.
What you’ll bring:
- Strong knowledge of accounting principles.
- Excellent troubleshooting, problem-solving, and communication skills.
- Ability to work independently and as part of a team.
- Customer-first mindset and adaptability under pressure.
Desirable extras:
- Familiarity with cloud, SQL, and Windows applications.
- Strong Excel/Power BI skills.
- ERP/accounting software experience.
- Presentation and project management skills.
Why join us?
You’ll receive full accreditation training, gain hands-on experience across projects, and work closely with clients from technical teams to senior management. If you love problem-solving, learning new systems, and delivering exceptional service, we’d love to hear from you.
