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Client Support Administrator

Wise May Ltd
Posted 13 hours ago, valid for 6 days
Location

London, Greater London EC2V7NQ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Wise May is seeking a Client Support Administrator for a busy Accountancy business in the City, offering a supportive environment within a large team.
  • The ideal candidate should possess previous experience in sales and client care support, along with strong Excel skills and familiarity with Salesforce.
  • This role requires flexibility and the ability to work under pressure to meet company objectives, with responsibilities including client care programs and general administration.
  • Candidates should have experience in a similar position and a willingness to learn and adapt quickly to new information.
  • The salary for this position is competitive, and candidates should have at least one year of relevant experience.

Wise May are looking for a Client Support Administrator to join a busy Accountancy business in the City, joining a friendly and supportive large team.

We require a bright, friendly, enthusiastic candidate to join this contemporary office. The candidate should be flexible and able to work under pressure to ensure the company delivers against its objectives in a timely manner.

Client Support Administrator duties include:

  • Assisting the team to drive and run the customer support and client care programmes

  • Sales and Marketing Administration for the team

  • General Administration including documentation, mailbox management and help desk assistance

  • Maintain and improve office systems

  • Meeting support

  • Organisation of webinars

  • Travel arrangements

  • Processing all client invoices

Client Support Administrator skills required:

  • Previous experience providing good quality sales and client care support

  • Salesforce experience

  • Strong excel skills

  • Experience with some sort of customer services / client relationships etc

  • Able to follow basic instructions well.

  • Confidence to ask questions if additional clarity is required

  • Experience in a similar position

  • A willingness to learn and utilise new information quickly, including taking notes where required.

Hybrid working

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.