Helpdesk Administrator - Engineering

Coyle Personnel

Posted 17 hours ago, valid for 5 days

London, Greater London N5 1JJ, England

£30,000 - £35,000 per annum

Full Time

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Sonic Summary

Currently seeking a Helpdesk Administrator based in Islington.
Candidates must have a minimum of 1 year of Helpdesk experience within Hard FM.
The role involves supporting multiple contracts by managing calls and emails from clients, and assigning tasks to engineering teams.
The position supports the Helpdesk Manager with tasks related to PO's, invoices, and payments, and requires knowledge of Building Maintenance, preferably SFG20.
This full-time, office-based role offers a supportive team environment with opportunities for growth.

Currently looking for a Helpdesk Administrator for a position based in Islington

Must have Helpdesk experience (1 year minimum) within Hard FM

This is a centralised helpdesk, supporting multiple contracts.

The Helpdesk Administrator will take calls and emails from clients, delegating to the appropriate engineer / sub contractor to carry out the task

Correctly assigning tasks to engineering teams, including weekly and month PPM's but also assigning urgent reactive maintenance tasks

Supporting the Helpdesk Manager with raising, closing and chasing down PO's, invoices and payments

Must have an understanding of Building Maintenance - ideally knowledge of SFG20

Lovely established and supportive team with room to grow as they do

Monday to Friday, office based.

For more details please call Liam Hargate at Coyle Personnel

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