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Service Desk Analyst, O365, Win 11, Intune, Hybrid

Service Desk Analyst, O365, Win 11, Intune, Hybrid

Sanderson

Posted 12 hours ago, valid for 3 days

London, Greater London EC1R 0WX

£500 per day

Full Time

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Sonic Summary

The position is for a Service Desk Analyst with a focus on 2nd Line Desktop Support, primarily involving O365, Windows 11, Citrix, and Intune.
The role requires providing IT 1st and 2nd line support to users at a banking client's London office, with an emphasis on excellent customer service skills, especially when engaging with VIPs.
Candidates should have experience in financial services and be familiar with ITIL environments, Active Directory, and asset management.
The role offers a hybrid working model and pays up to £500 per day on a PAYE basis, with all employer, employee tax, and NI deducted from the rate.
Applicants are expected to have relevant experience in desktop support and service desk roles, although the specific number of years required is not mentioned.

Service Desk Analyst, 2nd Line, Desktop Support, O365, Win 11, Citrix, Group Policy, Intune

Desktop Support/Service Desk AnalystHybrid workingUp to £500 per day PAYE

Our banking client is looking to hire an experience Deskside Support/Service Desk Analyst - financial services experience preferred.

Desktop Support/Service Desk Support Analyst role providing IT 1st and 2nd line support to users based in our customer London (City) based office.

Excellent customer service skills and ability so engage with VIPs essential.

Please note, this is a PAYE engagement: all employer, employee tax and NI will be deducted from the rate.

General skills and responsibilities:

Win 11 installation and support
O365 support
Citrix
1st line and 2nd Line Technical support.
Hardware support, Laptops, hand-held devices etc.
Updating the Asset management inventory
Experience working in an ITIL environment
Active directory
VIP Support
Supporting meeting rooms and meeting room tech.
Intune

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