Back to search
Walking Engineer
About Them: Our client is a dynamic and ambitious company. They provide businesses in London and the Home Counties with best-in-class coffee, unattended retail, vending, and other refreshment services focusing on health & wellbeing in the workplace. They are looking for an experienced coffee and vending engineer to join their business completing a walking route in central London.
Benefits:
- Competitive basic annual salary of 30k-45k depending on experience
- 4 weeks (20 days) paid holiday which increases year on year
- Company van
- Full expense reimbursement
- Company phone with vend management software
- Extensive training and development
Duties: Technical Service Support
- Completing machine filters/de-scales
- Working closely with the service desk daily
- Managing and recording service response to machine breakdowns and ensuring our client's KPIs and standards are met or exceeded
- Carrying out any necessary repairs or services and reporting any major faults to ensure that all machines are always in good working order
- Using Vend Manager on smartphone to respond to service calls and complete calls & service reports
- Completing all necessary book/paperwork to company standards
- Liaising with relevant sub-contractors to complete certain machine repairs
Installations
- Installing machines with other engineer(s) and/or sub-contractors where appropriate
- Installing coin mechanisms and card readers
- Registering all equipment on Vend Manager and/or other relevant software
- Managing customer satisfaction throughout and post installation
Requirements:
- 2-3 years' experience as a field service engineer
- Excellent customer service skills
- Strong external and internal communication skills
- Live locally to CentralLondon
- Experience with Evoca, Coffetek and fresh milk coffee equipment as well as Vend Manager or a similar vend management system (Preferred)
- You will be required to have a clear DBS certificate, which the company can obtain on your behalf
If you are interested, please apply now!
