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Junior IT Systems Business Analyst - CRMFull Time | Office Based | City of London£40,000 - £50,000 per annum
Is this the Junior IT Systems Business Analyst role for you?
Crone Corkill are partnered with a long standing financial client who are searching for a Junior IT Systems Business Analyst with CRM experience to join the team following an internal promotion. Working as part of a close-knit team in a 5 day per week onsite setting, you'll assist in the management & development of business applications, including their CRM system, Research Authoring tool, and the Research Portal.
It's not essential to have worked with their specific tooling - The most important requirement for them is hiring someone who's eager to learn, comfortable liaising with technical & non-technical teams, has a detail orientated, analytical way of working and has experience working in a similar sized environment.
What will you do as a Junior IT Systems Business Analyst?
- Assist in the management, maintenance and improving of Datazoic (CRM), MediaSterling and the Research Portal
- Ensure CRM data integrity by supporting data validation, user management and system controls
- Collaborate with various Front & Back Office teams, Senior Management and Stakeholders to develop and enhance CRM & Research systems
- Partner with the IT & Production teams and 3rd-party vendors to optimise solutions and streamline workflows
- Work as the bridge between tech teams and business users - Gathering requirements and ensuring successful delivery of solutions
- Provide reporting and analysis to support Strategy and Front Office functions
- Assist in developing BI tools to drive account management, client strategy and revenue growth
- Optimise CRM data structures and reporting capabilities
What skills do you need to be a Junior IT Systems Business Analyst?
- Around 3 years of experience in a similar, CRM related role - (ideally in finance)
- Experience working in a CRM related role (Datazoic ideal but not essential)
- Good understanding of CRM data structures, processes, best practice, etc
- Experience working within the financial industry
- Experience managing business applications
- Knowledge of business intelligence, process automation and data analytics
- Skilled in Microsoft Excel and Office Suite
What's in it for you?
In return you'll be joining a well-connected team within the business, known for promoting from within. You'll also have the opportunity to become an SME with various tools, including their Datazoic CRM System, MediaSterling Research Authoring tool, and Research Portal.
