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Grow with us
Every day is an opportunity to create something meaningful a moment of connection, a sense of belonging, an experience worth savouring. At Dovetale, our signature restaurant at 1 Hotel Mayfair, we celebrate mindful hospitality, exceptional food, and a team spirit that turns service into an art.
Were looking for a Floor Manager to join our passionate Food & Beverage team. Youll be the driving force behind seamless daily operations, ensuring our guests enjoy an exceptional dining experience and our team thrives in a supportive, inspiring environment.
Inside tip: Success in this role comes from leading with both precision and heart balancing attention to detail with genuine care for people.
About YouExperienced in managing floor operations within a luxury or high-end restaurant.
Confident using rota management systems (ideally Fourth) and overseeing schedules and timesheets.
Knowledgeable in health, safety, and compliance standards.
A strong communicator and natural motivator.
Detail-oriented, proactive, and calm under pressure.
Passionate about creating memorable guest experiences and supporting your team to do the same.
As Floor Manager, youll work closely with the Restaurant Manager to ensure smooth, high-quality service throughout every shift.
Key responsibilities:
Oversee daily floor operations with a hands-on, service-driven approach.
Manage staff rotas, hours, and payroll accuracy.
Support onboarding, training, and uniform management.
Maintain health, safety, and hygiene standards.
Coordinate maintenance issues, linen orders, and stock control.
Lead by example, setting the tone for excellence and teamwork.
Our culture is caring, thoughtful, and inspired by nature. At 1 Hotel Mayfair, we deliver good-natured, informed service that leaves our guests and our team feeling fulfilled and appreciated.
As part of our team, youll enjoy:
A Designed by Nature work environment
Health & Wellness Employee Assistance Program (EAP)
Free healthy & nutritious meals on duty
24-hour Employee Assistance Program
Flu vaccination vouchers and Eye care contributions
Social events throughout the year
Wedding and Baby gifts
Code Hospitality discounted rates
Travel season ticket loan
Complimentary reflexology treatment
West End Club discounts in local shops, hotels, bars, and restaurants
Spa, Food & Beverage discounts (30%50%)
Guest experience stay enjoy an overnight stay and experience our bar and restaurant
Opportunities to be involved in charity and community events
Starwood Hotels & Resorts discounted employee/friends and family room rates
Team Member Recognition program earn rewards and pay it forward
SH University professional development, courses, and certifications
Career advancement opportunities across the globe
Join us at Dovetale.
Where leadership meets purpose and every service tells a story worth remembering.
