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The primary responsibilities of the Operations Analyst will be maintaining and running the client exchange platforms.
The operations team currently work a weekly shift rota covering the hours 07:00-18:00. There may also be some evening and weekend work.
Client Details
The client is a financial market infrastructure company.
Description
Job Overview
The primary responsibilities of the Technical Operations Analyst will be maintaining and running client exchange platforms.The operations team currently work a weekly shift rota covering the hours 07:00-18:00. There may also be some evening and weekend work.
Responsibilities and Duties
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Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms
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Provide 1st line support to connected clients
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Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms
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Support the build-out and configuring of new exchange platforms
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Take a lead role in technology client support, including platform delivery management, support and knowledge transfer
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Raise and deploy changes to support the day-to-day running of multiple exchange platforms
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Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified
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Be a subject matter expert of the exchange platforms offered from a technological perspective
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Take part in release review meetings prior to upgrades
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Actively raise and pursue improvements and changes that will benefit the team and the wider ecosystem
Profile
Required Skills/Experience
Essential Technical
- Degree level qualification and 5 years of experience in a similar role
- Extensive experience using Unix/Linux servers
- Ability to write advanced SQL queries and a strong understanding of relational databases
- Scripting experience e.g. bash/shell, Python or similar
- Proficient with Microsoft Excel and other Microsoft Office products
- Experience with FIX Protocol
- Proven use of G.I.T or similar
- Experience supporting production applications and demonstrated the ability to understand end-to-end systems and processes
- Knowledge or experience of Grafana
- Previous experience of the Atlassian suite of products
- TCP/UDP knowledge
Other Skills:
- Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience
- Experience of network support and troubleshooting
- Exposure to UK and EU equity market
Job Offer
This role is offering up to £ per annum
There will be 3 interview stages involved
This role does require 3 days on site and some out of hours work may be required
