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The Role
We are recruiting for an exciting opportunity within the London office of our specialty insurance client. The position sits within the business's specialty operations focus and is a Technical Operations Analyst, using Power BI to help oversee the management of a number of key areas within the business. If you are looking for your next career move within the insurance space and are seeking a career within technical operations, this is the move for you!
What we are looking for in you?
- Experience working within insurance - operational or administrative roles will be considered * Knowledge of London Market; key practices and principles
- Intermediate MS Office skills - Outlook, Excel
- PowerBI experience is desirable but not essential
- Working towards CII qualifications or similar industry recognised qualifications is desirable but not essential
What you will be doing?
Work with the Technical Operations Team Leader, Head of Single Risk Operations and the wider team to deliver a high quality operational support to the business through management of the UK branches Data Quality review and monitoring, Technical Reporting delivery, system maintenance and gatekeeping, and other Operational activities.
Key accountabiilties include:
- Maintain and build on the relationship and communication with our Internal Stakeholders, to include Underwriting, Claims and Technical Accounting and the wider operations team
- Assist with delivery of relevant statistics and metrics to the wider Operations Team for remedy and training requirements
- Maintain and update relevant Guidelines
- Contribution to the implementation of relevant reporting metrics, KPIs and the tools required to monitor performance of the Operations function
- Implement and maintain process controls to ensure the quality of the output of your area within the function. Ensure documentation of the processes and output is accurate, up-to-date and accessible
- Identify and enhance the quality and value of processes for your area of work
- Work closely with other teams to embed these process improvements into Business as usual
- Contribute technical support for the Underwriting System(s) and participate in other such projects
- Design, deliver, develop and analyse reports, identify and recommend solutions to reporting issues in line with group/branch requirements
What next?
Click "Apply Now" to start a short application for the role
