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2nd line IT support engineer, EUC, London - Ludgate, Contract- 6 month, 5 days on-site in London office EC4
400 /day Inside IR35
5 days on-site in London office
Working with a top global brand providing 2nd line end user support to their wide range of departments and staff in their busy London office, administering authentication and access codes and leading the maintenance efforts of end user devices ranging from laptops to mobile devices. There will also be the opportunity to lead and participate in company wide end user projects and service improving activities. They are looking for someone to add to their already dynamic office atmosphere while also having an in-depth knowledge of ticket-based systems and end user requirements. The contract is for 6 months with the potential for a more long-standing arrangement for the right individual.
Skills
- Fluent written and spoken English
- Strong interpersonal and communication skills
- Experience providing 2nd line end user support
- Windows 10 - In depth knowledge
- Office 2016 - Advanced Knowledge
- Solid understanding and experience of administering the following:
- Microsoft Back Office Systems (Active Directory / Exchange)
- Mobile Device Management (MobileIron/WorkSpace One)
- Remote Access systems
- Networking - DNS, DHCP, File sharing, Printing, LAN/WLAN
- Audio Visual/Video Conferencing
- Endpoint protection - anti-virus, anti-malware (McAfee)
- Competent in problem assessment and solving within ITIL framework
- Familiarity with incident/request management systems (ServiceNow)
This is a 5 day a week on site role in central London
Please apply for immediate consideration and full company profile, 2nd line IT support engineer, EUC, London - Ludgate, Contract- 6 month (Potential for extension)
