Back to search
Our long-standing and established client are partnering with us to recruit an experienced Corporate Service Desk Technician to join them on a permanent basis in East Finchley.
In this diverse and exciting role, you will provide dedicated onsite technical IT support to staff as a member of the onsite Corporate Service Desk team, ensuring excellent IT services and customer support in a customer centric manner.
The role is offered on a permanent basis, and salary will be between 35-40k dependant on experience.
Hours will be Monday to Friday, alternating between 8am, 9am and 10am shifts (37.5 hours per week)
What you'll be doing:
- Providing 1st and 2nd line site-based support to the management team and users.
- Install, assemble and configure computers, monitors, network infrastructure and peripheral items.
- Troubleshoot hardware, software, email, network and peripheral equipment problems.
- Carry out Active Directory tasks including user accounts, groups and computers.
- Develop any relevant documentation for processes and solution insight information.
- Manage joiners, movers and leavers ITSM process ensuring new employees are equipped with the necessary tech and permissions from day one
- Manage file and print services, including the setup, maintenance, and troubleshooting of file servers and print devices,
- Work with IT Manager with the adoption of new technologies and training of staff.
What we're looking for:
- Friendly and approachable communication style when dealing with colleagues.
- Strong experience of working within a service desk, 1st and 2nd Line setting.
- Strong verbal and written communication skills.
- Competent PC user including Microsoft package.
- PC and peripheral equipment (hardware and software) experience.
- Professional, logical, and methodical approach to work.
Salary & Benefits:
- Base salary is 35-40k dependant on experience.
- Private Medical Insurance delivered through BUPA.
- Pension scheme.
- 23 days holiday plus bank.
- Free on-site parking.
- Life cover (4 x basic salary).
- Group income protection.
- Working in a bright, modern offices.
- Friendly, outgoing, and supportive team.
- Excellent reward & recognition scheme.
- Discounted gym membership.
This is an exciting opportunity to join a highly successful organisation in the next stage of their continued growth. If this role sounds like it could be you then we'd love to hear from you!
