Back to searchIT Training Manager/Senior IT Trainer
DGH Recruitment
Posted 2 days ago, valid for 4 days
London, Greater London EC3V 3LA, England
£65,000 per annum
Full Time
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A fantastic opportunity has arisen for a IT Training Manager/Senior IT Trainer to join our London based law firm on a permanent basis.
IT Training Manager/Senior IT Trainer
Responsibilities and Duties:
* Oversight and delivery of IT Training and post-training support for all users in Windows
11, Microsoft 365, NetDocuments (DMS), Aderant (PMS), Peppermint (CRM), SharePoint
Intranet portal, HighQ, Bundledocs, Definely and other applications or systems used by the
firm.
* IT Induction of permanent and temporary new starters to the firm.
* Development, preparation, and administration of internal training courses, including
materials to support the delivery requirements above.
* Consider innovative ideas for delivery of IT training offering to simplify training and
increase engagement.
* Facilitate business improvement through the investigation of issues or opportunities and
the recommendation of possible solutions.
* Manage team workloads, staffing (including absences/recruitment/discipline), development &
appraisals.
IT Training Manager/Senior IT Trainer
Knowledge, Sills and Experience:
* Outstanding knowledge and experience of all Microsoft Office applications, but
particularly MS Word.
* Ability to confidently deliver training in plain English, demystifying IT.
* Proven ability to improve competence and enthusiasm in user engagement of information
technologies.
* Excellent communication skills (written and verbal), expressive and articulate, should
also be an effective listener.
* Excellent presentation skills.
* Analytical with great attention to detail.
* Excellent documentation and authoring skills.
* Ability to deliver training to staff at all levels within the organisation, and with
varying degrees of technical ability.
* A minimum of two years' experience in delivering training.
* Experience in a corporate, client-facing training and support role, preferably within the
legal sector or other professional services environment.
IT Training Manager/Senior IT Trainer
In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.
DGH Recruitment Limited acts as both an Employment Agency and Employment Business
