- Advise on health, safety, and quality standards, particularly from a major hazard safety perspective.
- Collaborate with IT and technical teams to enhance systems and tools that support companies and assessors through the framework assessment process.
- Drive ongoing improvement of the framework’s structure and delivery.
- Manage the end-to-end assessment journey for Safety Framework Champions.
- Coordinate and support the assessor community and their assignment to participating organisations.
- Maintain and develop the Assessor Management System (online platform for administration and collaboration).
- Lead the internal calibration and Confirmation Panel process, which determines Champion status.
- Develop and manage interim reviews and reassessments for Champion companies.
- Manage company credit card usage within agreed procedures and limits.
- Lead preparations for accreditation (e.g., UKAS), as required, including operational readiness.
- Contribute to and draft reports, metrics, and technical documents such as quarterly impact reports, board updates, service specifications, and user guidance for the assessment portal.
- Develop and grow the Learning and Excellence Hub in collaboration with team members.
- Deliver webinars and presentations to industry stakeholders and onboarding organisations.
- Assist with promotional and marketing activities for the framework.
- Represent the organisation at sector events and relevant external forums.
- Manage discrete projects as required.
- Contribute to long-term organisational strategy development.
- Line management of the Safety Framework Team (including the Partnership & Business Development Manager and Coordinator), including performance reviews, leave/expense approvals, and regular team meetings.
- Maintain and contribute to the organisational risk register in coordination with governance leads.
- Serve as principal user and administrator of core digital platforms and external regulatory relationships, including:
- Oversight of digital accounts and systems
- Information Commissioner’s Office (ICO) contact
- Liaison with relevant public bodies (e.g., Homes England)
- Representation on Early Adopters Group and competence committees
- Authorisation of payments and secondary sign-off on the bank account
- Management of Companies House filings and updates
- In-depth experience in health, safety, or quality management (preferably in a major hazard environment)
- Knowledge of industry regulations, standards, and accreditation processes
- Proficiency in IT systems and project management tools
- Excellent communication, problem-solving, and organisational skills
- Strong operational and strategic planning capabilities
- Analytical and interpersonal strengths
- Experience in risk, health & safety, or quality management (ideally within major hazard safety environments)
- Experience developing or managing accreditation or assessment frameworks
- Degree in business, health & safety, quality, organisational development, or a related field
- Background in major hazard safety or the construction sector