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Assistant Claims Manager | Lloyd's Market | London (Hybrid)
A leading Lloyd's insurer is looking for an experienced Claims professional to join their Property Binders team as an Assistant Claims Manager. This is an exciting opportunity to take ownership of a complex portfolio of delegated property claims while leading and mentoring a small, high-performing team.
You'll play a key role in delivering a first-class claims service, managing client relationships, and partnering with underwriters to support profitable account development. Key responsibilities include :
- Manage a portfolio of complex property binder claims, ensuring accurate and efficient resolution.
- Oversee and mentor a small team of Claims Adjusters, providing leadership, coaching, and technical guidance.
- Build and maintain strong relationships with clients, brokers, underwriters, and service providers.
- Drive high standards of claims handling and ensure compliance with internal processes and external regulatory requirements.
- Assist with the development and monitoring of performance objectives and training plans for team members.
- Contribute to the continuous improvement of claims processes, MI reporting, and control frameworks.
The role requires a strong understanding of Lloyd's market practices, delegated authority frameworks, and property binder claims, alongside excellent communication and stakeholder management skills.
The ideal candidate will have extensive Lloyd's/London Market experience, proven leadership/mentoring ability, and a proactive, solutions-focused mindset. Although Property binder claims is ideal, they client are open on class/open market for the right individual.
This is a real opportunity for an experience Claims professional to either step up into a supervisory role or someone with the claims management experience looking for a fresh challenge within a market leader. This is a great opportunity to step into a visible, hands-on leadership position within a respected and growing Lloyd's insurer that values collaboration, quality, and professional development.
**our client is committed to diversity in all of it's forms and operates an inclusive recruitment process. They offer a hybrid working environment**
