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A hugely respected Mortgage Lender is keen to appoint an experienced Lending Completions Officer to work full time at their city offices Monday to Friday.
The completions process is the last step in the journey to become a mortgage customer and you will be responsible for ensuring all mortgage offer conditions are satisfied and financial threats through security risk, financial crime or error are managed so that customers complete loans when they need to and that these comply with their office of advance.
Responsibilities for the role of Completions Officer
- Liaise with Underwriters and New Business Team on any completion queries (i.e., COT received, completion call transfers, updates to all parties)
- Communicate with Intermediaries, valuers or Solicitor enquiries by email or telephone, liaising with the New Business Team & Loans Underwriters as appropriate.
- Reviewing legal correspondence from solicitors, providing responses where possible and referring queries to the underwriter or valuer if appropriate
- Pursue outstanding documents ensuring offer conditions are satisfied before authorising release of funds.
- Initiate pipeline management - advising conveyancers/underwriters when an application nears the end of its offer eligibility or valuation period or when a valuation nears expiry.
- Capability of meeting service level agreements and maintaining excellent customer service.
- Authenticate the Certificate of Title to ensure details provided from the panel of solicitors are accurate and adequate to proceed to completion.
Interviews available immediately. Benefits include 25 days holiday and discretionary bonus.
