Deli - Catering Supervisor

Join the heart of culinary excellence at Fortnum & Mason.

Our iconic Food Hall on the Lower Ground Floor is a destination for the finest and most unique products, sourced from exceptional independent suppliers. From freshly made pasta and pies to our legendary Scotch eggs, our Deli counters are a celebration of taste and tradition.

We are seeking a hands-on and passionate Deli Supervisor to lead our talented team and deliver an unforgettable experience for every customer who walks through our doors.

WhyWorkForUs:

• Competitivehourlyrate+paidovertime

• Discretionaryannualbonus(upto5%ofsalary)*

• Upto40%storeandrestaurantdiscounts*

• SubsidisedstaffrestaurantusingFortnumsingredients

• 28daysholiday+adayoffforyourbirthdayand5extrawellbeingdaysoff*

• Matchedpensionschemeandcareerdevelopmentopportunities

• Annualstaffpartyandincrediblegiftsafter5years

*subject to terms and conditions

What Youll Do

• Lead with inspiration: Motivate and coach a close-knit team to deliver world-class service every time.

• Be hands-on: Support your team on the shop floor, ensuring smooth service and impeccable standards.

• Create memorable moments: Bring the Fortnums luxury experience to life through exceptional customer engagement.

• Collaborate: Work closely with multiple departments to keep everything running seamlessly.

• Proven experience in a supervisory or leadership role within a fast-paced environment.

• A background in luxury or premium settings where service is key.

• A natural leader with strong people management skills and a proactive approach.

• Flexibility to work varied shifts, including weekends.

• Outstanding communication skills and a genuine passion for food and customer service.

Thisisagreatopportunitytodemonstrateagenuinepassionindeliveringamemorableexperiencetoallourcustomers,aswellasdevelopingyourskillsetwithina luxury setting.

Wearecommittedtodevelopingyourcareerandnurturingyourtalent,regardlessofage;disability;genderreassignment;marriageandcivilpartnership;pregnancyandmaternity;race;religion orbelief;sex;sexualorientation.Werespectandembraceeachothersdifferences,tocreateatrulyinclusiveenvironment.

Inthelastyearalone,ourpeoplehavebeenrecognisedandcelebrated,winningawardsfortheir outstandingcontributionstoRetail,Technology,GlobalHospitality&Tourism,VisualMerchandising&Display,CustomerServiceandLocalCommunityAwards.