Technology Ecommerce Logistics Manager

Role Overview

As our Technology Ecommerce Logistics Manager at DROIX, you'll be in charge of our logistics and warehouse operations. This super important role includes:

• Processing orders efficiently
• Coordinating warehouse activities
• Managing Logistical activities of the company
• Supporting the customer service team

Hey there! We're looking for a Logistics Manager to join our team. You'll be super important in getting our shipments packed up just right and sent off to our fulfillment centers. This role covers all sorts of key warehouse and logistics stuff, making sure everything runs smoothly and efficiently.

Don't worry if you haven't managed logistics before! We're all about helping you grow and will give you all the training you need to get up to speed. If you're really into tech and keen to move forward in your career with a company that's growing fast, we'd love to hear from you!

Why Join DROIX?

At DROIX, our success really comes down to the amazing people we have in leadership. We’ve built a dynamic and supportive place where experienced pros can really step up their careers and make a real difference. Here’s why you should think about a leadership role with us:

• Awesome Training & Executive Development: We’re super serious about helping our leaders grow. From day one, you’ll dive into a comprehensive onboarding program that gives you all the strategic insights and tools you need to be a great manager. And it doesn’t stop there! We offer ongoing professional development through advanced workshops, leadership seminars, and a ton of industry-leading resources. We’re truly invested in your long-term success, helping you lead effectively in a fast-changing market.
• Cool, Collaborative, and Forward-Thinking Leadership Culture: Get ready to step into an energetic and inclusive environment where teamwork drives everything we do. Our leadership team loves open discussions, values all sorts of perspectives, and champions innovative solutions. We believe in building strong professional connections, and our team regularly gets together for strategic chats and industry events, creating a really supportive and forward-thinking vibe. Our shared passion for innovation, often sparked by our unique blend of professional and personal interests, makes DROIX an incredible place for managers to thrive.
• Prime Location with Super Easy Access: Our offices are perfectly located in the lively Docklands/Canning Town area, giving you unbeatable logistical and professional perks. You’ll love the fantastic transport links, making it super easy to get around London and beyond. Plus, our prime spot means you’re close to loads of great local amenities, like top-notch restaurants, shops, and green spaces, helping you balance work and life while boosting your professional network.
• Clear Paths for Executive Career Growth: We’re all about helping our managers reach their full potential. At DROIX, you won’t just find a job; you’ll discover a clearly laid out executive career path with tons of opportunities to move up. We actively encourage internal promotions and provide the mentorship and resources you need to move into higher-level leadership positions. Whether you’re dreaming of optimizing global logistics, shaping inventory strategies, or leading other critical operational divisions, we’ll partner with you to map out a course for continuous success and executive development.

Key Responsibilities

Management, Order Processing & Logistics

• Order Processing: Accurately process incoming orders, ensuring all details are correct.
• Inventory Management: Monitor stock levels, perform regular inventory counts, and reconcile discrepancies.
• Warehouse Organization: Maintain a clean, organized, and efficient warehouse space.
• Route Optimization: Plan and optimize delivery routes for efficiency and cost-effectiveness.
• Supplier Relations: Coordinate with suppliers for timely and accurate deliveries.
• Courier Relations: Ensure that
• Global Logistics Watchdog: Whilst no prior experience is needed, as you step into the role, you will start monitoring the global logistics to ensure we always adhere to the latest guidelines

Communication & Coordination

• Team Updates: Keep the customer service team informed on dispatch statuses and any delays.
• Courier Liaison: Work with couriers to resolve urgent delivery issues (e.g., rerouting parcels).
• Reporting: Provide detailed reports on inventory discrepancies, stock shortages, customer behavior patterns, logistics trends, and courier costs to colleagues from upper management for informed decision-making.

Warehouse Operations

• Workplace Maintenance: Keep the workspace clean and organised, adhering to health and safety protocols.
• Inventory Audits: Assist with weekly stock audits and cycle counts.
• Product Management: Label and store incoming products accurately.

Requirements

• Communication: Good verbal and written English skills for effective team and courier interactions.
• Computer Literacy: Knowledge of AI Usage (Gemini, Claude, Perplexity), Touch-Typing, CRM Software, Logistics Software, Windows, Google Sheets, Docs.
• Physical Stamina: Ability to stand for up to 6 hours and lift up to 20kg.
• Attention to Detail: Keen eye for accuracy in order fulfilment.
• Previous Experience: Prior work in warehouse or retail environments

Good to Have

• Tech Savvy: A genuine interest in technology and a desire to understand and optimize operational systems.
• Knowledge of: Polish, Romanian, Russian, Bulgarian languages
• eCommerce Experience: Familiarity with platforms such as Linnworks, Woocommerce, Amazon, eBay
• Problem-Solver: Proactive in identifying areas for improvement and implementing efficient solutions.
• Analytical Mindset: Ability to analyze data and processes to enhance workflow and productivity.

Physical Demands

• Standing/Walking - 70% of Shift
• Lifting (<20kg) - 10-15 times/day
• Computer Use - 3-4 hours/day