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Repair Operations Manager
London - Westminster
Full-time, Permanent position
70,000 - 75,000
We are working with a leading social housing contractor to recruit a skilled and experienced Voids Manager to join their team in London.
Working in partnership with a Social Housing client, you will be responsible for the full running of the void works on the contract, including program planning/scheduling works, KPI monitoring/performance improvement, SOR works, management of health and safety on site and managing a direct workforce of Contracts Supervisors and Multi Trade Operatives. You will also be responsible for managing Supply Chain delivered works.
Along with the management of the works, you will also be responsible for pre and post inspection of larger works, resolving escalated complaints, meeting staff training needs, organising sub-contractors, work allocation and ensuring H&S levels are maintained.
Required Experience
- Proven track record in leading and delivering maintenance contracts with public sector / housing association clients.
- IT Literate with good knowledge of Microsoft packages
- Ability to understand client / contract requirements to maximise productivity and measure and improvement
- Excellent written and oral presentation
- Good understanding of H&S legislation
- Experience of managing and improving internal and external customer relationships and conflict handling
