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�? Join Our Team as a CRM Administrator! �?
Are you a dynamic individual with a flair for customer service and a passion for technology? Our client, a leading organisation in the membership sector, is on the lookout for a dedicated CRM Administrator to join their team on a temporary basis in Holborn, London. If you're ready to make a difference and support members with their new single sign-on solution, we want to hear from you!
Position Details:
- Contract Type: Temporary
- Contract Length: 2-4 weeks (Start date w/c 2nd June)
- Hourly Rate: £15 - £17
- Working Pattern: 9am - 5pm (hybrid)
- Location: Just a 3-minute walk from Holborn train station! ??
Key Responsibilities:As a CRM Administrator, you'll be the first point of contact for our members, guiding them through our new system. Your daily tasks will include:
- ?? Answering phone and email inquiries to support members with the single sign-on solution.
- ?? Assisting members in unlocking and accessing their accounts.
- ?? Monitoring inboxes and phone lines to ensure seamless communication.
- ?? Resetting member emails through our Salesforce CRM.
What We're Looking For:To excel in this role, you should possess:
- Excellent Customer Service Skills: A friendly and approachable demeanour is essential! ??
- Confident IT Skills: A solid level of IT literacy to tackle various technical challenges.
- Can-Do Attitude: A proactive mindset to ensure member satisfaction.
- Troubleshooting Skills: Comfort in resolving technical issues with ease.
- Personable Communication: Ability to handle and de-escalate difficult conversations gracefully.
- Confident Communicator: Strong verbal and written skills for effective interaction via phone and email.
- Salesforce Experience: Previous experience with Salesforce administration is a bonus, but not mandatory!
Why Join Us?
- Engaging Work Environment: Be part of a lively team where your contributions are valued! �?
- Location Perks: Enjoy the vibrant Camden area with easy access to public transport. �?
Ready to Make an Impact?If you're enthusiastic about providing exceptional support and making a positive difference in our members' experiences, we encourage you to apply! Your skills and dedication can help shape the future of our client's membership services.
How to Apply:If you meet the qualifications and are excited about this opportunity, please send your CV and a brief cover letter to us. We can't wait to see how you can contribute to our team! ??
Join us in creating an exceptional experience for our members!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
