Operations Manager

Tiger Recruitment

Posted 5 days ago, valid for 2 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

We are looking for an agile Operations Manager to oversee the front-of-house operations at a new site in Central London.
The role requires a highly organised individual with previous experience in managing a busy front-of-house environment and outstanding customer service skills.
Key responsibilities include managing reception staff, budget tracking, liaising with facilities providers, and supporting various projects within the organisation.
The position offers a salary of £35,000 and is a full-time, permanent role.
Candidates should possess strong leadership capabilities, excellent communication skills, and the ability to multitask effectively.

Operations ManagerWe are seeking an agile Operations Manager to join a large, well-recognised organisation based in Central London. This role will be responsible for the day-to-day running of the front-of-house for a brand new site, including management of reception staff. The role will suit a highly organised individual with a positive attitude, professional approach, and outstanding customer service skills.Location: London (Central)Permanent, Full-timeSalary: £35KWHAT YOU’LL DOThe key responsibilities of this role will include:

Oversee the smooth running of the reception area, ensuring a welcoming environment and exceptional customer service
Line management of reception staff, including training and ongoing performance management
Support leadership team with budget tracking and cost control
Liaise with third-party facilities providers to coordinate building maintenance, fire testing and security requirements
Support and collborate with the broader organisation on adhoc projects, where required

WHO YOU AREThis role will suit a highly organised individual, with strong time management skills and ability to multitask effectively. You will have:

Previous experience managing a busy front-of-house role
Oustanding approach to high-quality customer service
Strong capability to lead and inspire a large team
Excellent organisational skills, with high attention to detail and ability to prioritise effectively
Outstanding communication skills with ability to liaise across various levels
Proactive and intuitive approach, with agility to problem solve efficiently and discreetly

THE BENEFITSThe role is with an incredible organisation that has a strong mission and great benefits. The office is ideally located in Central London. This is a full-time permanent role.Tiger Recruitment is B Corp Certified, which means that we've been verified as meeting B Lab's high standards for social and environmental impact.REF: AK91631Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

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