Back to search
A pivotal role in ensuring the smooth and efficient running of our internal operations. This role supports strategic initiatives, optimises processes, and provides operational oversight across the UK recruitment teams. The successful candidate will act as a key enabler for business growth by driving operational excellence, improving compliance and systems, and enhancing the recruiter and candidate experience.
Key Responsibilities:
Office management
Oversight of day-to-day operations across both UK offices.
Manage office supplies, ensuring alignment with agreed budgets.
Liaising with landlords, external contractors and the cleaners to ensure repairs and services are maintained as required.
Collaborate with US and German operations counterparts to drive cross-border operational efficiencies.
IT
First line of support on IT issues.
Serve as admin/superuser for core platforms including Salesforce, Devyce, OneUp, HiBob.
Maintain relationships and review performance of external IT service desk.
Oversee procurement, inventory, and maintenance of UK-based IT hardware.
Onboard new hires, ensuring appropriate system access and setup from day one.
Compliance and business support
Manage centralised company inboxes, ensuring efficient communication routing.
Update policies in collaboration with the Group Finance Director and external HR advisors.
Supporting consultants with pitch documents, supplier forms and tender/PSL submissions.
Manage insurance renewals and ensure adequate coverage
Event planning
Lead organiser of employee wide events (staff quartiles and summer & Christmas parties).
Arranging company incentives, including the quarterly dream team lunches and the annual highflyer event.
Recognising company and employee milestones, mainly birthdays and anniversaries.
Driving sales through data
Work with the UK MD and sales leaders to review and analyse trends to drive performance.
Partner with the Sales Force Admin and Finance Analyst to increase functionality of systems and value of regular operational reporting.
Marketing
Daily management of vacancies and other company website administration.
Assisting with marketing collateral and internal graphics using Canva.
Day to day management of job board accounts, ensuring and increasing utilisation.
Related changes for new starter and employee updates.
Skills and Experience
Experience in an operations, office management, or project support role.
Strong organisational and project management skills.
Excellent communication and interpersonal abilities.
Technically proficient with systems such as Salesforce, HR/finance platforms, and Microsoft Office/general IT troubleshooting.
Experience managing third-party vendors and service contracts.
Ability to lead initiatives independently and manage multiple tasks simultaneously.
Personal Attributes
Proactive, solutions-focused, and hands-on.
Highly dependable with strong attention to detail.
Collaborative with the ability to work across departments and teams.
Must be available within two weeks of applying and be happy be office based four days a week.
