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Bertrands Townhouse is looking for a Night Duty Manager to join our pre-opening team.
About us
Bertrands Townhouse, a refined boutique hotel with 43 stylish rooms in the heart of Bloomsbury, is preparing to open its doors soon. Inspired by the life and mind of Bertrand Russell, our hotel celebrates intellect, witty charm, and considered hospitality. Were building a team that values sincerity over scripts, and care over procedures.
As a Night Duty Manager, youll be the calm, confident presence that ensures seamless service and guest wellbeing through the night, embodying the quiet elegance of Bloomsbury hospitality.
If you're ready to lead with confidence, elegance, and purpose in a setting that blends heritage and hospitality, read on!
Why Youll Love Working Here
- Work-Life Balance: Enjoy a consistent 4 on / 4 off night shift rota, offering regular downtime and predictability.
- Growth Opportunities: Be part of a prestigious pre-opening team with career advancement potential.
- Cultural Richness: Work in a hotel inspired by Bloomsburys intellectual and creative legacy.
- Supportive Team: Join a passionate and collaborative workplace.
- Distinctive Identity: Represent a brand known for thoughtful hospitality and timeless values.
What Youll Be Doing
- Oversee the Night: Take full responsibility for the hotels overnight operations, ensuring all runs smoothly while the city sleeps.
- Lead with Reassurance: Be the go-to point of contact for late-arriving guests, unexpected issues, and overnight emergencies, handling each with professionalism and composure.
- Deliver Overnight Excellence: Manage check-ins and check-outs during night hours, oversee guest requests, and ensure the front desk remains a beacon of calm and care.
- Security & Safety: Conduct regular security checks, monitor access, and respond to incidents to maintain a safe environment for both guests and staff.
- Support the Day Ahead: Prepare handovers and assist with early departures or arrivals, ensuring a seamless transition between night and day teams.
What Youll Bring to the Team
- Hospitality at Heart: A passion for delivering outstanding guest experiences.
- Leadership Experience: Previous experience in front-of-house or front office management.
- Problem-Solving Mindset: Calm, composed and solution-oriented.
- Eye for Detail: You notice what others dont and act on it.
- Great Communicator: Interpersonal and operational skills with the ability to motivate a team.
- Tech-Savvy: Confident using hotel management systems and digital tools.
Whether you are already experienced or ready to take the next step into a leadership role, wed love to hear from you. We welcome applications from ambitious team members ready to grow into management.
We are only able to consider applicants who already have the right to work in the UK.
If you are interested, click apply. We look forward to hearing from you!
