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Operations Manager - Join Our Caring Community!
Are you an enthusiastic leader with a passion for providing exceptional care? Our client, a respected charity dedicated to supporting individuals with neuro-disabilities, is seeking a dedicated Service Manager to lead their operational services in Croydon, London.
Why Join Us?
At the organisation, they put individuals at the heart of everything they do. With a commitment to integrity, openness, and innovation, they strive to create a nurturing environment where staff, residents, and their families thrive. As they continue to evolve and improve their services, your expertise will be pivotal in making a meaningful impact on the lives of our residents.
What You'll Do:
As the Service Manager, you will oversee the delivery of high-quality 'front of house' services, including:
- Management of Operational Services: Ensure smooth property and building maintenance, catering, housekeeping, and customer services.
- Health and Safety Compliance: Provide proactive support to the Senior Management Team on all health and safety matters.
- Team Leadership: Foster a culture of trust and open communication while managing and developing your team.
- Contract Management: Negotiate and review contracts to ensure value for money and quality service delivery.
- Building Maintenance Oversight: Ensure our facilities are maintained to the highest standards, providing a safe and welcoming environment for our residents.
What We're Looking For:
The ideal candidate will possess:
- A recognised qualification such as IOSH or a BSc/BA in Safety Management.
- Proficiency in MS Office (Word, PowerPoint, Excel, Outlook).
- Extensive experience in operational services within a care environment.
- Proven ability to manage change and draught health and safety policies.
- Strong skills in customer relationship management and negotiating contracts.
- A keen eye for detail and excellent organisational skills.
- The ability to create effective working relationships with various stakeholders.
What We Offer:
- Competitive annual salary of 50,000.
- Full-time permanent position.
- Opportunity to work in a supportive, dynamic environment with over 130 dedicated staff members.
- A chance to make a real difference in the lives of those we serve.
Ready to Make a Difference?
If you are motivated to lead a passionate team and drive positive change within our organisation, we want to hear from you!
Join us in our mission to support individuals with neuro-disabilities in leading fulfilling lives. Together, we can make a difference!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
