Back to search
Fantastic opportunity for a Ecommerce Manager to join a multi-award winning haircare brand
Client Details
A multi-award-winning, science-backed haircare brand that's shaking up the industry.
Description
Key Responsibilities:
Website & Trading:
-
Own DTC and marketplace performance, driving conversion, AOV, traffic, and revenue.
-
Manage day-to-day site trading, content updates, merchandising, and UX/UI optimisation.
-
Execute promotional calendars and product launches in collaboration with global marketing.
-
Oversee inventory forecasting and coordination with supply chain.
-
Leverage data tools (e.g. GA, Triple Whale) for performance tracking and insight generation.
-
Collaborate with dev teams/agencies to implement features and troubleshoot.
Digital Growth:
-
Partner with digital teams to optimise paid media, SEO, and acquisition strategies.
-
Use A/B testing and analytics to drive CRO and growth initiatives.
-
Support CRM and email strategies through segmentation and personalisation.
Customer Experience & Retention:
-
Implement loyalty programmes and retention strategies in collaboration with brand and marketing.
-
Ensure a seamless and localised customer journey across all digital touchpoints.
Profile
Experience in managing and optimising .com platforms, preferably Shopify, and within the hair/beauty category.
路 Strong analytical skills and experience with Google Analytics, Triple Whale, Meta, TTS, Klaviyo A/B testing, and data-driven decision-making.
路 Strong commercial and trade experience, with a deep understanding of the key levers to pull throughout the marketing funnel to drive growth within e-commerce.
路 Deep understanding of digital marketing, performance marketing, and customer acquisition strategies.
路 Proven success in scaling ecommerce businesses and driving significant revenue growth.
路 A confident and accountable self-starter who can work autonomously and within wider teams
路 Excellent project management, organisational, and strategic thinking abilities.
Job Offer
Competitive salary and package
Flexible/hybrid working
