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Customer Care Operative - New Build Housing

Skilled Careers
Posted 2 days ago, valid for 2 days
Location

London, Greater London SW1A2DX, England

Salary

£40,000 - £50,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Our client is a reputable new build development business known for high-quality homes in London and the South East.
  • They are seeking two Customer Care Operatives (Technicians) to join their expanding regional Customer Care team, requiring experience in a similar role with a house builder.
  • The role involves rectifying defects in post-completion properties, providing excellent customer service, and performing various maintenance tasks such as plumbing, carpentry, and decorating.
  • Candidates should have a preferred joinery background and experience with multi-trade works, with a focus on delivering high-quality service within a two-year defects period.
  • An excellent basic salary is offered along with a fully expensed vehicle, company uniform, 20 days of annual leave plus bank holidays, and a bonus.

Our client is a well respected new build development business with a reputation for delivering homes to a high quality finish for local authorities across London and the South East.

Owing to a vast increase in units delivered and continued & exciting growth plans they are looking to add two additional Customer Care Operatives (Technicians) to their existing regional Customer Care team.

You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period.

The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes.

This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period.

The role:

  • Meet with customers in their homes and carry out works to a high-quality and timely manner.
  • Working along-side contractors as necessary to ensure all works are carried out as necessary.
  • Keeping the company updated regarding works that are finished.
  • Travel across the region covered as necessary.
  • Adhering to Health & Safety policies at all times.


Skills Required:

  • Preferable Joinery background but other trades to be considered.
  • You must have experience working for a House Builder within a similar role such as Multi Trader / Operative.
  • Experience with the following Multi Trades works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floorboards etc.

On offer:

  • Excellent Basic Salary
  • Fully expensed vehicle
  • Company uniform
  • 20 days annual leave plus bank holidays and Christmas shutdown
  • Bonus

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.