Job Title: Medical Receptionist
Start Date: ASAP
Duration: Minimum 1 month (potential to extend)
Pay Rate: 14.36-15.38 per hour
Hours: 37.5 hours per week
Shift Pattern: 3 long days per week (between Monday-Friday, Hours are 7:30am-8:00pm)
Additional shifts may be available depending on business needs
Location: Marylebone, London
Overview
We are seeking a professional and experienced Medical Receptionist to join a busy private healthcare centre based in Marylebone. The ideal candidate will be confident working in a fast-paced environment, delivering a high level of service to patients and clinical staff.
Key Responsibilities
- Welcome patients in a professional and friendly manner, ensuring any required documentation is completed
- Manage incoming calls and respond to patient queries efficiently
- Take payments and issue receipts accurately
- Schedule and manage appointments, including calling patients to confirm bookings
- Open and prepare the centre for daily operations (turning on systems, ensuring readiness for patients)
- Maintain confidentiality and adhere to GDPR and safeguarding protocols
Essential Experience & Skills
- In-date Enhanced DBS (or willingness to obtain one promptly)
- Proven experience as a Medical Receptionist within a private healthcare setting
- Experience booking MRI or diagnostic appointments is highly desirable
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask in a high-pressure environment
- Professional, well-presented, and confident dealing with high-level and sometimes demanding patients
- Up-to-date GDPR and safeguarding training (preferred)
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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