Membership Executive

Merrifield Consultants are delighted to be recruiting on behalf of a leading national charity, seeking a proactive and personable Membership Executive. This role is ideal for someone who thrives in a collaborative environment, enjoys building partnerships, and is eager to make a positive impact on workplace practices.

As a Membership Executive, you will play a key role in expanding the charity's employer membership network, helping businesses across the UK strengthen their approach to diversity and inclusion. This is a unique chance to work closely with HR and D&I leaders and contribute to meaningful change in the workplace.

Job Title: Membership Executive
Organisation: National Charity
Location: Central London, with flexible hybrid working
Hours: Full-time, 35 hours per week
Contract Type: Permanent
Salary: 32,682 per annum plus excellent benefits

Key Responsibilities

• Work with the Head of Client Services and Director to develop and deliver the new business strategy for membership growth
• Research, identify and connect with prospective member organisations, introducing them to the programme and its benefits
• Make appropriate approaches to businesses in order to secure new business meetings
• Deliver high quality pitches, both to individual organisations and groups of prospective clients - both face to face and virtually
• Engage with potential members from first contact through to joining, ensuring a smooth onboarding process.
• Work with the Communications team to market proposition, and deliver engaging communications
• Attend industry events to increase understanding, and network
• Work with colleagues to ensure smooth onboarding of new members, including setting up new clients on the system, preparing and sending out welcome packs and arranging introductory meetings
• Ensure the database is fully utilised, and all information accurately recorded

• Support current members with tailored strategies to increase their involvement and utilisation of resources.
• Share best practices and provide guidance on workplace inclusivity, often collaborating directly with HR and D&I teams.
• Help to develop and deliver engaging presentations and materials to showcase the forum's offerings.

What We are Looking For

• Experience in new business or partnership development, with a strong record of reaching targets.
• Skilled at building relationships and engaging with a range of stakeholders.
• Strong organisational skills, able to manage records and timelines efficiently.
• Comfortable with basic marketing and social media to support outreach.
• Confident communicator and presenter, able to bring ideas to life for a variety of audiences.

If you are looking to take your relationship-building skills into a purpose-driven role, we would love to hear from you.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.