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An exciting opportunity has emerged for a Homeless Assessment Officer to join the housing department at one of Adecco's most improved Local Authority clients, in a temporary role for the next six months.
Paying 32.00 per hour (Umbrella) and offering hybrid working (just 2 days each week in our client's West London office), this is a full time role (37 hours, Monday to Friday) and the primary responsibility of the Homeless Assessment Officer will be to provide a comprehensive front-of-house service to individuals seeking housing advice and assistance. It will report directly into the Early Intervention and Private Sector Accommodation Manager.
This role is crucial in ensuring that both priority and non-priority customers are accurately assessed and directed to the appropriate resources within our clients' homeless service. The successful candidate must possess a thorough understanding of the relevant legislation pertaining to housing advice, homelessness, housing management, and the allocation of housing. They should also have a practical grasp of the various housing challenges that individuals often encounter.
Key responsibilities will include:
* Undertaking detailed assessments and investigations of homeless applications in accordance with Part VII of the Housing Act 1996, particularly in cases where prevention or relief measures are not viable. This includes providing clients with clear and timely information regarding the outcomes of their assessments.
* Assisting tenants in comprehending their rights under current government legislation, ensuring they are informed and empowered to navigate their housing situations effectively.
* Delivering accurate and relevant information to tenants concerning re-housing options, benefits, and any tenancy-related issues that may arise.
* Providing guidance and support on legal matters associated with non-payment of rent, helping tenants understand their obligations and options.
* Collaborating in the development of proactive policies aimed at reducing tenant arrears, with the goal of promoting housing stability within the community.
* Attending court hearings on behalf of the organisation, bringing well-prepared cases to advocate for tenants' rights and interests.
* Maintaining meticulous records, reports, and administrative documentation related to their responsibilities, ensuring compliance and accountability in all processes.
Only applicants who feel they meet the above criteria, can start on short notice (1-2 weeks' notice max) and are happy to work hybridly from our clients' office two days each week need apply for this role.
